Policy Return/Exchange

Orders Disclaimer:

- Once Orders are dispatched you get 3 attempts to receive your order so make sure to answer the courier to receive your item on time.

Exchange:

-Clothing purchased from forme can be exchanged for another size or color online as long as the garment is in perfect condition and we have stock in store.

-The maximum exchange period is 48 hours after confirmation of delivery.

- Exchanges can take up to 1 week

 

 Return:

- Returns can take up to one week

-Items should be Unworn, Unwashed, with their original tags & packaging.

-Return grace period starts 48 hours from receiving the item.

-All refunds will be sent through bank transfers or gift cards and will be charged a 100 egp return fees.

-Refunds to credit/debit card take up to 10-15 days to reflect in your bank account.

-Item(s) purchased during sale are not eligible for returns.

- All refunds will be transferred through any online platforms (instapay) we do not refund in cash. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.